Legal

Privacy Policy

Last updated: Feb 16, 2026

Developer: Argn ("Argn," "we," "us")

Website: https://argn.ai

Contact: [email protected]

Support: [email protected]

This Privacy Policy explains how Argn collects, uses, shares, and protects information when you use our mobile app and related services (the "Service").

1) Information we collect

A. Account information

  • Name
  • Email address
  • Account identifiers (e.g., user ID)

B. User content (tour and workflow data)

Depending on how you use the Service, you may provide:

  • Audio recordings captured in the app
  • Transcripts, summaries, notes, and follow-up drafts generated from or entered into the Service
  • Property and prospect context you input (e.g., unit, tour metadata)

You are responsible for obtaining any required consent before recording audio and for complying with applicable laws and your organization's policies.

C. Usage and diagnostics data

We may collect:

  • Product interaction data (e.g., feature usage, taps, screens viewed)
  • Crash and performance data (e.g., crash reports, launch time, hang rate)

2) How we use information

We use information to:

  • Provide and operate the Service (authentication, recording, transcription, summaries, follow-ups)
  • Maintain security and prevent abuse
  • Provide customer support
  • Improve reliability and performance (debugging, diagnostics)
  • Comply with legal obligations

3) How we share information

We share information only as needed to provide the Service:

  • Service providers (e.g., hosting, analytics, crash reporting, transcription/AI processing) who are permitted to process data only to provide services to us
  • Your organization (if you use an organization-managed account, administrators may access content and usage associated with your account)
  • Legal and safety requests when required by law or to protect rights, safety, and security
  • Business transfers (merger, acquisition, financing, or sale of assets)

We do not sell your personal information.

4) Recording and consent

The Service may enable audio recording. You should:

  • Record only with appropriate notice and consent
  • Follow local recording laws (some jurisdictions require consent from all parties)
  • Follow your organization's policies

5) Data retention

We retain information as long as necessary to provide the Service and for legitimate purposes such as security, compliance, and dispute resolution.

For account deletion request instructions, visit /account-deletion. You may also contact [email protected]. We may retain certain information if required by law or for legitimate purposes.

6) Security

We use reasonable administrative, technical, and organizational measures to protect information. No system is 100% secure, and we cannot guarantee absolute security.

7) International transfers

If you access the Service from outside the United States, information may be processed in the United States or other countries where we or our service providers operate.

8) Your choices

You can:

  • Update or correct certain account information
  • Request account deletion using /account-deletion
  • Request access or deletion by emailing [email protected]
  • Control microphone permissions through device settings

9) Children

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children.

10) Changes to this policy

We may update this Privacy Policy from time to time. We will update the effective date above and provide additional notice if required.

11) Contact

Questions or requests: [email protected]

Support: [email protected]

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